At Doral, we maintain regular and meaningful engagement with our primary stakeholders, including energy generation partners, employees, suppliers, customers, regulators, and government authorities. These key stakeholders play a crucial role in driving the success of our Company.
Partners in clean energy generation – Our work model is based on partnerships with local landowners, encompassing a diverse range of applications such as rooftops, fields, agricultural areas, reservoirs, and fences. These collaborations bring about shared value, benefiting both parties involved. We prioritize transparency, integrity, and cooperation throughout the entire process, from project conception to operation. In Israel, our operations typically involve partnerships with kibbutzim and moshavim, where we develop the facilities. Globally, our partners are landowners, leaseholders, and local entrepreneurs. To read more about our relationships with partners, refer to the “Investment in the Periphery – Socioeconomic Development” and “Investment in the Community” chapters.
Employees – The Company’s employees are our biggest asset, and we do our best to provide them with an optimal work environment that encourages their growth and development. We maintain a regular, open dialogue with them through formal and informal channels. For more on employee development and retention, refer to the “Energy of People” chapter.
Suppliers – The Company’s suppliers are divided into three main categories: essential equipment suppliers (panels, inverters, storage systems, infrastructure setup, and more) , project contractors, consultants with whom Doral engages on a variety of topics. Our project managers are in regular contact with project contractors and conduct regular visits to the facilities throughout the construction process. For more on the Company’s suppliers, refer to the “Our Responsible Value Chain” chapter.
Customers – Currently, Doral operates with a strategy of working exclusively with large commercial customers, focusing on a relatively small number of significant clients. Given Doral’s nature of operation and high demand for the green electricity we produce. Our main clients include the Israel Electric Corporation (with kibbutzism as our partners), business customers who engage with us in agreements for purchasing electricity and “green certificates” such as ICL, Melisron, Migdal Insurance, and other clients, as well as companies that engage with us in power purchase agreements (PPAs) within our global operations, including energy corporations AEP and Constellation (leading utilities in the U.S.) and other variable customers purchasing electricity in the free market. Due to the nature of these clients and our relationships with them, interactions with senior managers at Doral are personal, direct, and frequent. Directly managing relationships with large, leading clients allows us to maintain thorough documentation on the nature of our relationship with them in our internal system, without requiring the use of a dedicated customer management platform. This approach ensures information protection and privacy in the ongoing management of our relationship with them. We remain open to dialogue, questions, and continuous feedback from clients with the goal of consistent improvement achieved by gleaning insights, enabling us to collaboratively improve our offerings and solutions.
Regulators, Government, and Local Authorities – The relevant government authorities for Doral’s activities include the following governmental departments and regulatory bodies in Israel: the Ministry of Energy, the Electricity Authority, the Securities Authority, the Tax Authority, the Lands Authority, the Nature and Parks Authority, the Ministry of Environmental Protection, the Planning Administration, the Ministry of Agriculture, the Ministry of Health, the Water Authority, the Antiquities Authority, and the Drainage Authorities. The Company complies with the requirements of the regulators and governmental bodies and adheres to transparency and openness with all parties.